How long does shipping take?
Prebuilt PCs ship within 1-2 business days. Custom builds are assembled and tested to order, which usually takes 3-5 business days before it ships.
Can I return a custom build if I change my mind?
Once a custom build has been assembled to your exact part selection we can't accept a change-of-mind return on the completed system, but any dead-on-arrival or defective unit is covered for 14 days -- repair, replacement, or full refund, your choice. See our Refund and Returns Policy for the full details.
How do I check my order status?
Open the Build Advisor chat (bottom-right of any page) and switch to the "Track my order" tab. Enter your order number and the email used at checkout to see the current status.
What payment methods do you accept?
We're finishing setup on card payments -- check the footer for currently accepted methods, or reach out if you don't see your preferred option yet.
Do you install the operating system for me?
Yes -- pick Windows or a Linux distro in the configurator's Operating System step and it comes preinstalled and ready to boot. Skip that step if you'd rather install your own.
What warranty do you offer on custom builds?
Every part carries its own manufacturer warranty, and we cover the assembly itself against defects for 14 days after delivery as described in our Refund and Returns Policy.
Can I upgrade my PC later?
Yes, every build uses standard parts (not proprietary or soldered components), so swapping in a new GPU, more RAM, or extra storage later is straightforward.
What if I'm not sure which parts are compatible?
Use the Compatibility page to check motherboards against sockets and RAM types, or just describe what you want in the Build Advisor chat and it will assemble a fully compatible build for you automatically.